PRIVACY POLICY
Below, we describe the personal data collected or generated (processed) when you use our website. This privacy policy also explains how your data is used, shared, and protected, as well as the choices and rights you have and how to contact us.
I) ABOUT US
Lamoureuse is responsible for your personal data and will be referred to as “we,” “us,” or “our” in this privacy policy. Our company is registered with the Paris Trade and Companies Register under number 949608822.
If you have any questions about this privacy policy or the use of your personal information on our website, please contact us by email at contact@lamoureuseparis.fr.
II) YOUR PERSONAL DATA
a) Information You Provide to Us
When you place an order on our website, create a customer account, or contact us, you typically provide the following data:
Identification and contact details:
Your first name, last name, language, and the country from which you interact with us, as well as your contact details such as email address, postal address, shipping address, and phone number.Payment and economic information:
Your bank details (please note that all payment transactions are encrypted by the receiving bank; we do not store any card numbers), information on your purchases, orders, returns, etc.Connection, geolocation, and navigation data.
Your profile:
If you create a customer account, a profile is created for you and linked to your visits to our website. Data such as your customer ID, password, recent purchases, and preferences are saved.Your personal preferences:
This includes your wish list, marketing preferences, and cookie preferences.Additional personal information:
You may also provide us with other personal information such as your date of birth or gender.
We are the sole collectors and custodians of this additional information and use it for analysis to improve our services. When we request personal data to enable a specific feature, some fields are mandatory as they are required to provide the service (e.g., we need your postal address to deliver a package).
It is essential that the personal information you share with us is accurate and up-to-date. Please inform us of any changes to your information.
We do not store sensitive personal information of any kind, and as our website is not intended for children, we do not collect any data relating to children.
b) Data Obtained via Cookies
With your consent, we use cookies and similar technologies to facilitate your navigation on our website, adapt it to your device or browser, and offer products that match your shopping habits.
Usage data:
Includes information about the products and services you have purchased from us and how you use our website.Technical data:
Includes your IP address, browser and its version, location and time zone, browser extensions, operating system and platform, as well as other technical data about the device you use to browse our website.Information about your visit:
Includes URLs and your click path to, through, and from our website (including date and time), products you viewed or searched for, page response times, download errors, time spent on pages, page interaction (such as clicks and cursor movements), and how you exited pages.
III) THIRD PARTIES
When using our website, you may receive information from third parties with whom we work to provide certain services. These may include:
- Financial institutions.
- Fraud detection and prevention entities.
- Logistics, transport, and delivery services.
- Marketing and advertising service providers.
We may share your information with these third parties for reasons such as:
- Payment services to process payments.
- Delivery companies to ship your order.
- Credit and fraud prevention agencies to verify your credit and identity.
- Analytics software to optimize your shopping experience on our site.
We require third parties to respect the security of your personal information in accordance with the law. These third parties may only use your personal information as instructed by us and not for their own purposes.
IV) SECURITY OF YOUR PERSONAL INFORMATION
If you create an account, you choose a password, for which you are responsible. We recommend selecting a strong password and not sharing it. Please connect only on secure networks, preferably private ones, and be aware of the risks of using public Wi-Fi.
If you receive an email claiming to be from us requesting personal information, please do not respond and forward the email to us so we can take appropriate action.
V) RETENTION OF YOUR PERSONAL DATA
Your data is retained until the purpose for which it was collected is fulfilled. Any updates to this policy will be posted on this page and, if appropriate, communicated to you via email.
VI) COOKIES
A cookie is a text file that may be stored on your device during your use of our services through a web browser. A cookie allows its issuer to recognize the device concerned during its validity period whenever it accesses content containing cookies from the same issuer. Users are informed that cookies are installed on their devices when connecting to the website or using services.
a) Refusing Cookies
If you refuse cookies on your device or browser or delete those already stored, your browsing and experience on our website may be limited. This may affect technical compatibility, such as recognizing your browser type, language, and display settings. In such cases, we disclaim responsibility for any degraded service resulting from your refusal of cookies.
b) Configuring Your Browser
You can configure your browser to accept or reject cookies systematically or based on their issuer. You can also set your browser to prompt you before a cookie is stored. Instructions for managing cookies can be found in the help menu of your browser:
- Internet Explorer™
- Safari™
- Chrome™
- Firefox™
- Opera™
At any time, you can express and modify your cookie preferences.