SHIPPING POLICY
Jewelry will be shipped 2-3 days after your order.
Custom orders will be shipped in 2-4 weeks depending on the piece.
All orders require a signature upon delivery. Once a signature is provided, we are no longer liable for missing or misplaced deliveries.
FRANCE
Shipping in France cost €5, and we ship via Colissimo. Once shipped, it’s usually delivered in 3 to 5 days. (Not including weekends)
We offer free shipping in France on all orders over €100.
EUROPE SHIPPING
Shipping in Europe cost €10, and we ship via UPS. Once shipped, it’s usually delivered in 3 to 5 days (not including weekends)
USA SHIPPING
Shipping to the US cost €25, and we ship via UPS. Once shipped, it’s normally delivered in 1 to 6 days.
The customer is always responsible for added customs fees.
INTERNATIONAL SHIPPING
Shipping to all other countries cost €25. We ship via UPS. Once shipped, it’s usually delivered in 6 days (not including weekend)
If you experience any issues placing an order, please contact us here or via Instagram.
The customer is always responsible for added customs fees.
LOSS, DAMAGE OR THEFT
Please ensure that your delivery address is 100% accurate and secure.
All orders require a signature upon delivery. Once a signature is provided, we are no longer liable for missing or misplaced deliveries.
RETURNS, EXCHANGES AND ORDER CANCELLATIONS
All sales are final. We do not currently offer options for returns or exchanges. If you have questions or concerns before making a purchase, please reach out to us.
Returns for items damaged during transit or within the first few days of use will be considered on a case-by-case basis. Please contact us via email at contact@lamoureuseparis.fr to report such issues.